Privacy & Data Security

Privacy Policy RSM3 — Transparent and Responsible Personal Data Protection for Members

Your privacy is not merely a priority — it is our responsibility. This document clearly explains how rsm3 collects, uses, stores and protects the personal information of every member who uses our platform.

Updated: January 2026

How RSM3 Protecting Your Personal Data

Every data protection measure at rsm3 is designed with the security and confidentiality of our members' information as the top priority.

256-bit SSL encryption

All data transmitted between your device and rsm3 servers is protected with industry-standard SSL encryption, ensuring your information cannot be intercepted by any third party.

Secure Data Storage

Members' personal data is stored on protected servers with strict access controls, enterprise-grade firewalls, and threat monitoring systems operating 24 hours a day.

No Data Sales

Rsm3 has never sold or rented, and will never sell or rent, members' personal data to third parties for marketing or any other purpose without your explicit consent.

Full Privacy Control

You have full control over your personal data. Access, update, or delete your information at any time through your account settings or by contacting our support team.

Transparent Cookie Policy

Rsm3 uses cookies solely for clearly stated purposes — improving user experience, platform analytics and the security of your login session.

Legal Compliance

The RSM3 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act (PDPA), ensuring your privacy rights are protected under applicable legal provisions.

Important Notice: By registering and using the RSM3 platform, you agree to the collection and use of your personal information as described in this Privacy Policy. Please read this document carefully before using our services.

1 Introduction

Rsm3 ("we", "Platform") is committed to protecting the privacy of every individual who uses the rsm3.pro website and all related services. This Privacy Policy describes our practices regarding the collection, use, disclosure and protection of your personal information.

We understand that trust is the foundation of our relationship with members. That is why we strive to be fully transparent about the information we collect, why we need it, and how it is used to provide you with a better and safer experience at RSM3.

This Privacy Policy applies to all users of the RSM3 platform, including website visitors, registered members, and all parties who interact with any RSM3 service, whether via the website or mobile app.

2 Types of Personal Data We Collect

2.1 Information You Provide Directly

When you register an account or interact with rsm3, we collect information you voluntarily provide, including:

  • Identity information: Full name, date of birth, identity card or passport number
  • Contact information: Email address, phone number, residential address
  • Financial information: Bank account number, bank name, e-wallet number for withdrawal purposes
  • Verification documents: Copies of identity card, bank statements or other KYC documents requested

2.2 Information Collected Automatically

When you use the RSM3 platform, our systems automatically record certain technical information to ensure platform security and performance:

  • IP address and geographic location information (country/state level)
  • Device type, operating system, and web browser used
  • Game activity history, deposits and withdrawals in your account
  • Login session time and duration
  • Cookie data and session identifiers
Data Category Example Information Purpose of Collection
Identity Data Name, IC, date of birth Identity verification (KYC)
Contact Data Email, phone, address Communication & support
Financial Data Bank accounts, e-wallets Payment processing
Technical Data IP, device, browser Security & fraud prevention
Usage Data Game history, sessions Platform improvement

3 How We Use Your Personal Data

Rsm3 uses collected personal information solely for legitimate and necessary purposes. We do not use your data for any purpose other than those stated below:

  • Account management: Create, verify and manage your rsm3 account
  • Transaction processing: Process deposits, withdrawal of wins and any other financial transactions
  • Fraud prevention: Identify and prevent suspicious activity, identity fraud and money laundering
  • Service improvement: Analyse usage patterns to improve the platform, games and overall user experience
  • Communication: Send important notices relating to your account, transactions, promotions you have subscribed to and platform updates
  • Legal compliance: Fulfil legal and regulatory obligations applicable to RSM3 operations
  • Customer support: Handle enquiries, complaints and support requests from members

Marketing: If you have consented to receive marketing communications from RSM3, we may use your email to send promotional information and special offers. You can unsubscribe at any time through your account settings.

4 Data Sharing and Disclosure

Rsm3 takes its responsibility to safeguard member data confidentiality seriously. We does not sell, rent, or trade your personal information to third parties. However, there are limited situations where your data may be shared:

4.1 Trusted Service Providers

Rsm3 partners with selected third-party service providers for platform operations, including certified game software providers, approved payment processors, identity verification services and cloud infrastructure providers. All third parties are bound by strict confidentiality agreements and are only permitted to access data necessary to perform their functions.

4.2 Legal Requirements

Rsm3 may be required to disclose your personal information to authorities if mandated by law, court order or direction from a legitimate regulatory body. In such circumstances, we will notify you in advance where permitted by applicable law.

5 Data Security and Protection Measures

Rsm3 invests in the latest security infrastructure to ensure members' personal data is always protected. Key security measures we implement include:

  • 256-bit SSL encryption for all data communications between users and servers
  • Data encryption at rest for all sensitive information stored in our database
  • Role-based access control — only authorised personnel may access members' personal data
  • 24/7 threat monitoring with a real-time intrusion detection system
  • Regular security audits by independent third-party security experts
  • Two-factor authentication for internal system administration access

Data Breach Notice: In the event of any security breach affecting your personal data, rsm3 is committed to notifying affected members within the timeframe required by law and taking all necessary remedial action.

6 Cookie Usage Policy

Rsm3 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit the rsm3 website.

6.1 Types of Cookies Used

  • Essential cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
  • Performance Cookies: Helps us understand how users interact with the platform for improvement purposes.
  • Preference cookies: Save your settings and preferences to deliver a more personalised experience.
  • Analytics cookies: Used to analyze website traffic and usage patterns in aggregate, anonymous form.

You can manage and delete cookies through your web browser settings. However, disabling essential cookies may affect certain functions on the RSM3 platform.

7 Your Privacy Rights as an RSM3 Member

Rsm3 respects and upholds your privacy rights in accordance with Malaysia's Personal Data Protection Act. You have the right to:

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

If any of your information is inaccurate or outdated, you have the right to request that we correct it promptly.

Right to Erasure

You may request the deletion of your personal data, subject to legal obligations and record-keeping requirements that RSM3 must comply with.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time without providing a reason.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for the purpose of transferring it to another service provider.

To exercise any of the above rights, please contact the rsm3 customer support team via live chat, available 24/7. We will process your request within the timeframe required by law.

8 Data Retention Period

Rsm3 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. In general:

  • Active account data is retained for the duration your account remains active, plus the minimum period required by law.
  • Financial transaction records are retained in accordance with Malaysian tax and regulatory legal requirements
  • Security logs and technical data are retained for the period required for investigation and fraud prevention purposes
  • Upon account closure, data that is no longer required will be securely deleted in accordance with established procedures.

9 Links to External Websites

The rsm3 platform may contain references to third-party services such as game providers. rsm3 is not responsible for the privacy practices of those third-party websites or services. We encourage you to read the privacy policy of any third party you interact with through the rsm3 platform.

10 Amendments to This Privacy Policy

Rsm3 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other reasonable grounds. Any amendment that takes effect will be published on this page with a new "Updated" date.

For significant amendments, we will endeavour to notify members via email or a prominent notice within the rsm3 platform. Your continued use of rsm3 services after any amendment is published will be deemed as your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how RSM3 handles your personal data, please contact our support team. We are committed to addressing every concern thoroughly and within a reasonable timeframe.

Contact Us About Privacy: rsm3's dedicated privacy team is available to assist you via 24/7 live chat. All personal data enquiries will be handled with full priority and confidentiality.

Secure & Trusted Platform

Play with Peace of Mind at rsm3 — Your Data Always Protected

Rsm3 protects all your personal information with the latest encryption technology. Register today and enjoy a safe, fair and enjoyable gaming experience alongside millions of rsm3 members in Malaysia.

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